281-890-4772 · sales@kozmicmotorsports.com

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Customer Service

Shipping & Delivery
All Shipping will be placed via United States Post Office or FedEx. Depending on value of the package, signature required may be in effect. It is the responsibility of the purchaser to make sure they recieve delivery of the package. Should a package be lost, stolen or damaged it is the responsibility of the purchaser to contact the shipping company and file a claim. Should any damages occur to your products, it is your responsibility to contact the shipping company to provide replacement parts or insurance payments to compensate for the parts. Please note that when shipping FedEx, we insure for actual valve of the product going in the box to cover replacement costs. USPS insurance claims are often not approved and are a timely process, therefore standard USPS shipping will not include any insurance for the package.
Privacy & Security
Your personal information is never shared here at Kozmic Motorsports, we do not like sales calls any more than you do. Rest assured that we take every precaution possible to store your information as securely as possible.
Returns & Replacements
Returns are subject to a 20% restocking fee. Special Order parts (any part not in stock AT Kozmic Motorsports) are non-refundable. On any returns Kozmic Motorsports accepts, the purchaser will cover the costs of return shipping and will not be credited back any shipping charges from the origional order. Please Contact Us for any returns to get an approved RMA (Return Merchanise Authorization) number before shipping anything back. Once you have an RMA number, please write this on the outside of the box, as well as on a paper in the box with your contact information (name, phone number, email, RMA number and reason for return).
Ordering
As always you can place your order here on our Online Store. You may also Send an Email to our ordering department to place an order or ask any questions. 
Payment, Pricing & Promotions
Payment is accepted via PayPal, Visa or MasterCard. American Express and Discover can be accepted via email/phone orders with a 3% credit card processing fee applied to the billing amount. Kozmic Motorsports reserves the right to change pricing, promotions or discounts at any time.
Viewing Orders
You can log into your account to check status of existing or past orders and invoices. If you checked out as a guest, you must have your order number to retrieve your order.
Updating Account Information
You can log into your account to change any account information or password. If you forget your password you can follow the on screen actions to recover it or Send an Email to have a new password sent to you.

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